Yakov is a Managing Partner in Gartner Consulting’s Financial Services Practice. He spent over 10 years in financial services as an advisor, manager and entrepreneur.
Yakov specializes in strategy and implementation of digital capabilities in a context of end-to-end customer cycle. Before Gartner Consulting, Yakov worked in Oliver Wyman’s Retail Banking and Payments Practice and was a global chief of staff in Digital Practice. Prior to that, he ran MasterCard Advisors across several CEE countries, held management roles with American Express’ small business division, and worked in McKinsey’s Business Technology for Financial Services clients.
Yakov founded/co-founded several startups including a nonprofit blog and comparison site, SaveOnSend.com, which provides a free price comparison and research on money transfers.