Western Union Global Money Transfer President (2018) has a 16-year tenure at the company and was previously the President of the Americas and European Union and before that the Head of the Brazilian Operations, where he is originally from. He is a Civil Engineer with a Bachelor of Business Administration from the University of São Paulo and an MBA in Marketing from the Getulio Vargas Foundation in São Paulo.

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Hugo is a writer, a conference speaker, an event producer, an inquisitive panel moderator and an opinionated consultant in cross-border services industries and a mentor with vast experience, who speaks English, Spanish, French and who loves to run, bike, swim... and walk over long distances.